They don’t give two craps about what you really want, they just want to make it as easy as possible for their billing department, or shareholders, or whatever:

Chat Information Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
Chat Information A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with VZWRep

VZWRep: Hello. Thank you for visiting our chat service. May I help you with your order today?

You: yeah, why is the pda plan so much more expensive than the equivalent plans for ‘normal’ phones?
You: if i want the new android phone with 500 minutes and unlimited data and text, it’s $100 instead of $70 for the connect plan..

VZWRep: That’s because they are pda plans. Pda plan use a different type of data then the other plans do.

You: but the plans are a lot more expensive than they were two years ago when i stopped being a verizon customer.. then i had the plan for $80, now it’s 100 for the same thing..
You: besides, evdo data is just evdo data, how are the types of access different?
You: just tell me the truth, that since verizon has market share right now, they’re overpricing data..

VZWRep: Data plans have access to corporate the others do not. That’s the difference.

You: corporate what? you mean an exchange service?

VZWRep: Yes.

You: so, if i don’t have a use for that, like say, i’m using the new android, which can’t do exchange, will the plan be less expensive?

VZWRep: Thank you for waiting. I’ll be with you in just a moment.

You: ok

VZWRep: I’m sorry for the delay. I’ll be right with you.

VZWRep: No, they will be the same price.

You: ok, so just so i know i’m not confused, you’re saying the price is higher for a service that most people don’t know anything about and probably won’t ever use? and you don’t give customers the option to only pay for what they need/want?

VZWRep: Right.

You: Awesome, time to chat with Sprint! thanks for your time

VZWRep: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great day!

Chat Information Your chat session has been ended by your Verizon Wireless online agent.

To be fair, I’m already on the Sprint SERO plan, but out of contract.. and ready for an android phone. I didn’t have issues with Verizon when I did use them, much. But they’re still the most expensive provider.

Get the new SERO plan:
http://sprint.com/sero
Email: russ.s.mcguire@sprint.com
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